AI agents that answer your customers on WhatsApp
OpenBiz builds smart agents for small businesses that talk to customers on WhatsApp: they answer questions, book appointments and qualify leads. Around the clock, and in your business's voice.
Talk to usWhat the agent does
The agent answers on behalf of your business, based only on information you approve. Whatever it doesn't know, it hands over to you.
Answers questions
Prices, opening hours, location and services. An instant reply, even at night and on weekends.
Books appointments
Checks availability, suggests times and sends you a summary of what was booked.
Qualifies leads
Asks the right questions and passes relevant inquiries to you, with a short summary of the need.
Hands over to you
When the agent isn't sure, it doesn't guess. It hands the conversation to a person.
How it works
Four steps, from a first conversation to an agent answering real customers.
Learn the business
A first conversation about your services, the questions customers ask and what the agent is allowed to say.
Build and configure
The agent is connected to the official WhatsApp Business Platform, on a dedicated business number.
Test together
We run test conversations and fix what needs fixing, and only then open the agent to customers.
Follow up and improve
We review conversations and update the agent based on what customers actually ask.
Our principles
Official channel only
We work through Meta's official platform, with no unofficial connections that put your number at risk.
You stay in control
You decide what the agent knows, what it answers and what it must never promise.
Privacy
We collect only what the conversation needs, and never use your customers' data for any other purpose.
Transparency
Customers know they are talking to an AI agent, and can always ask for a person.
OpenBiz is in setup
We're looking for a few small businesses to build a first agent with us as a pilot. It's a particularly good fit for businesses that get many inquiries on WhatsApp: clinics, studios, service providers and restaurants.
Join the pilot