Privacy policy

Last updated: September 30, 2026

1. Who we are

OpenBiz ("we") is an initiative in setup, operated by Yigal Pinhasi, that builds AI agents for small businesses. For any privacy matter, contact us at yigaldf@gmail.com.

2. What this policy covers

• The website openbiz.co.il.
• WhatsApp agents that OpenBiz operates in its own name, including its demo agent.
• Inquiries sent to us by email.

When OpenBiz builds and operates an agent for another business, that business is responsible for its customers' data and its own privacy policy applies. In that case we act as a service provider on the business's behalf and use the data only according to its instructions.

3. What data we collect

• On the website: the site uses no cookies, analytics tools or forms. The hosting provider (GitHub Pages) may log IP addresses for security and operations, under its own policy.
• In a conversation with an agent on WhatsApp: your phone number, your WhatsApp profile name, the content of the messages you send (text, and media if you send it) and message timestamps.
• By email: your email address, name and the content of your message.

We do not ask for sensitive data such as medical information or payment details. Please do not send such data to the agent.

4. Why we use the data

• To answer you, run the conversation and arrange what you asked for.
• To improve the agent's answers.
• For security and to prevent abuse.
• To meet our legal obligations.

We do not sell personal data, and we do not send marketing messages without your explicit consent.

5. Who we share data with

Data goes only to the service providers needed to run the agent and the website:

• Meta Platforms (WhatsApp Business Platform): delivers messages between you and the agent.
• Anthropic: the AI model that processes conversation content to write replies. Under Anthropic's commercial terms, data sent through its API is not used to train models by default.
• Railway: hosts the agent's server and database.
• GitHub: hosts the website.

We will disclose data to anyone else only if required by law.

6. International transfers

Our service providers operate in the United States and other countries, so data may be stored and processed outside Israel.

7. How long we keep data

Conversation history is kept as long as it is needed for the purposes in section 4, and no longer than 12 months after your last message, unless the law requires us to keep it longer.

8. Security

Data is encrypted in transit (HTTPS/TLS), access to it is restricted, and access keys are not stored in code. No system is completely secure, but we take reasonable measures to protect the data.

9. Your rights

Under Israel's Protection of Privacy Law, 5741-1981, you may review the data we hold about you, ask us to correct it and ask us to delete it. Send a request to yigaldf@gmail.com and we will respond within 30 days.

10. Data deletion requests

To have your data deleted:

• Email yigaldf@gmail.com with the subject "Data deletion".
• Include the phone number you used to message the agent.
• We will delete your conversation history and details from our systems and confirm by email within 30 days.

Messages sent through WhatsApp are also subject to Meta's policies.

11. Children

The service is not intended for children under 16, and we do not knowingly collect data about them.

12. Changes to this policy

If we change this policy, we will update it on this page and change the date at the top.

13. Contact

Any questions: yigaldf@gmail.com.